A plane is silhouetted as it takes off from Vancouver International Airport in Richmond, B.C., Monday, May 13, 2019. Regional airlines are demanding immediate action from Ottawa to prop up the beleaguered sector, but reject the idea of a federal stake in carriers. THE CANADIAN PRESS/Jonathan Hayward

A plane is silhouetted as it takes off from Vancouver International Airport in Richmond, B.C., Monday, May 13, 2019. Regional airlines are demanding immediate action from Ottawa to prop up the beleaguered sector, but reject the idea of a federal stake in carriers. THE CANADIAN PRESS/Jonathan Hayward

VIDEO: Opposition parties demand passenger refunds as condition of any airline bailouts

Air Canada, WestJet have laid off or furloughed more than 30,000 employees since March

The Liberal government should ensure airline passengers receive refunds for flights cancelled due to the COVID-19 pandemic, opposition parties demanded Monday.

The demand follows seven months of trickling revenues for carriers devastated by the collapse in global travel, with passenger numbers in Canada down 90 per cent year over year in July and little improvement since.

Intergovernmental Affairs Minister Dominic LeBlanc left the door open to a bailout, including the purchase of airline shares by Ottawa, in an interview with CTV’s Question Period on Sunday.

LeBlanc said Canadians expect stringent conditions on any federal airline funding, such as addressing the issue of travel vouchers.

The Conservatives and NDP highlighted reimbursement as a key condition of a potential bailout.

“If sector support is provided, it absolutely must be tied to refunds for passengers,” Conservative transport critic Stephanie Kusie said in an email, calling the need for aid “beyond urgent.”

NDP transport critic Niki Ashton said thousands of customers have been “ripped off” after paying for a service that was never rendered and receiving travel vouchers instead of reimbursement, leaving many out of pocket during a recession.

“It’s not about helping CEOs, it’s about protecting Canadian jobs and making sure passengers get their money back,” Ashton said during question period in the House of Commons.

She called for a rescue package that shields both jobs and consumers, prompting an acknowledgment from Transport Minister Marc Garneau that there have been “great difficulties” facing airlines and airports.

“We are working on solutions that will ensure that Canadians are able to have safe, reliable and efficient travel when we pull out of this pandemic,” Garneau said.

Regional airlines are also demanding immediate action from Ottawa to prop up the beleaguered sector, but reject the idea of a federal stake in carriers — one of several prospects being floated.

John McKenna, president of the Air Transport Association of Canada, says the government has not responded to requests for cash over the past six months, leaving Canada as the only G7 country to hold off on pledging major financial aid for an industry devastated by the COVID-19 pandemic.

“God, no, we don’t need a stake in airlines … The cost controls would be incredible,” said McKenna, whose trade organization represents some 30 regional airlines.

“We need liquidity, no-interest loans, maybe forgivable loans … because fixing is a lot easier than replacing.”

The United States and some European countries have demanded airlines provide reimbursement while offering them billions in financial aid, with other strings attached that include 20 per cent government ownership in the case of Lufthansa and emissions-reduction commitments from Air France-KLM.

John Gradek, who heads McGill University’s Global Aviation Leadership program, says a federal stake does not necessarily trigger a shift in management behaviour or market practices.

“When the French and German governments invested, they received up to 20 per cent ownership, with board seats, and that was acceptable to airline management. And they remain fierce commercial competitors,” Gradek said.

“Having a government provide a say through board representation would keep the airline from making decisions against the public interest, a notion that seems to be abhorrent to some Canadian airline managers.”

If market trends continue, some airlines may have little leverage in aid talks with the government.

Last week, WestJet Airlines announced it will suspend operations to four cities in Atlantic Canada and slash service to others in the region. Air Canada halted service on 30 regional routes starting in July, mainly affecting travellers to and from the Maritimes, Quebec and Saskatchewan.

The two carriers have laid off or furloughed more than 30,000 employees since March. Air Canada continues to bleed about $16 million per day, though it has also secured $6 billion in liquidity and held on to more than $2.4 billion in advance ticket sales — unrefunded fares — as of July 31.

On Monday, Bloc Québécois transport critic Xavier Barsalou-Duval was poised to table a petition with 32,789 signatures calling on the government to require carriers to allow customer refunds for cancelled flights.

Last week, Prime Minister Justin Trudeau pledged $41 million in emergency funding for northern airlines to ensure services for remote communities.

In 2009, Ottawa contributed $13.7 billion to the bailouts of Chrysler Group and General Motors as part of its response to the global financial crisis, and ultimately left taxpayers $3.5 billion short of breaking even on their investment after the government sold off the last of its shares in the auto giants in 2015.

The Canadian Union of Public Employees has said a federal stake in airlines should be a condition of any assistance from Ottawa, on top of significant carve-outs to protect the 15,000 flight attendants it represents.

Airlines hope Ottawa will co-ordinate changing current travel restrictions, which include two-week quarantines for new arrivals in Canada and the Atlantic “bubble” mandating two weeks of self-isolation for anyone entering the region.

McKenna says rapid testing could take the place of such barriers.

“The thing they really need to do is to make sure that these quarantines are abolished. We have control measures, temperature checks,” the trade group president said.

Christopher Reynolds, The Canadian Press


Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

Air TravelCoronavirus

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

The exposure occurred on 24th, 25th, & 26th November 2020, and affects Grade 7, 8, 9, 10 (file photo)
COVID-19 case confirmed at Acwsalcta School

The exposure occurred on 24th, 25th, & 26th November 2020, and affects Grade 7, 8, 9, 10.

A convoy of vehicles passes through Heckman Pass on Highway 20 as cleanup operations continued Saturday. Dawson Road Maintenance is asking motorists to watch for crews and equipment working throughout the area. (Dawson Road Maintenance photo/Facebook)
Highway 20 reopens between Anahim Lake and Bella Coola after winter storm Friday

“We appreciate your patience as we continue to clear wood debris and widen sections of the road.”

Bella Coola RCMP are alerting residents that the road between 4 Mile subdivision and downtown will be closed until at least tomorrow. (File image)
Winter storm closes 4 Mile to downtown road in Bella Coola

Police it will remain closed until Saturday, at least

The Bella Coola area also received a large dump of snow as seen here Friday, Nov. 27, but by the afternoon it had started to rain there. (submitted photo)
Update: More than 900 Bella Coola customers without power, expected to last overnight

Highway 20 remains closed between Anahim Lake and Bella Coola Friday, Nov. 27

(Dave Landine/Facebook)
VIDEO: Dashcam captures head-on crash between snowplow and truck on northern B.C. highway

Driver posted to social media that he walked away largely unscathed

Black Press Media and BraveFace have come together to support children facing life-threatening conditions. Net proceeds from these washable, reusable, three-layer masks go to Make-A-Wish Foundation BC & Yukon.
Put on a BraveFace: Help make children’s wishes come true

Black Press Media, BraveFace host mask fundraiser for Make-A-Wish Foundation

A B.C. Ambulance Service paramedic wearing a face mask to curb the spread of COVID-19 moves a stretcher outside an ambulance at Royal Columbia Hospital, in New Westminster, B.C., on Sunday, November 29, 2020. THE CANADIAN PRESS/Darryl Dyck
Top doctor urges Canadians to limit gatherings as ‘deeply concerning’ outbreaks continue

Canada’s active cases currently stand at 63,835, compared to 53,907 a week prior

A Canadian Pacific freight train travels around Morant’s Curve near Lake Louise, Alta., on Monday, Dec. 1, 2014. A study looking at 646 wildlife deaths along the railway tracks in Banff and Yoho national parks in Alberta and British Columbia has found that train speed is one of the biggest factors. THE CANADIAN PRESS/Frank Gunn
Study finds train speed a top factor in wildlife deaths in Banff, Yoho national parks

Research concludes effective mitigation could address train speed and ability of wildlife to see trains

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

A airport worker is pictured at Vancouver International Airport in Richmond, B.C. Wednesday, March 18, 2020. THE CANADIAN PRESS/Jonathan Hayward
Canada extends COVID restrictions for non-U.S. travellers until Jan. 21 amid second wave

This ban is separate from the one restricting non-essential U.S. travel

Menno Place. (Google Street View image.)
B.C. care home looks to hire residents’ family members amid COVID-19-related staff shortage

Family would get paid as temporary workers, while having chance to see loved ones while wearing PPE

A man walks by a COVID-19 test pod at the Vancouver airport in this undated handout photo. A study has launched to investigate the safest and most efficient way to rapidly test for COVID-19 in people taking off from the Vancouver airport. The airport authority says the study that got underway Friday at WestJet’s domestic check-in area is the first of its kind in Canada. THE CANADIAN PRESS/HO, Vancouver Airport Authority *MANDATORY CREDIT*
COVID-19 rapid test study launches at Vancouver airport for departing passengers

Airport authority says that a positive rapid test result does not constitute a medical diagnosis for COVID-19

114 Canadians were appointed Nov. 27 to the Order of Canada. (Governor General of Canada photo)
Indigenous actor, author, elder, leaders appointed to Order of Canada

Outstanding achievement, community dedication and service recognized

Most Read