Service comes before photo-ops on new B.C. website

Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Environment Minister Terry Lake meets with mascots in Stanley Park Sunday to mark the 100th anniversary of B.C. parks. Such items no longer take precedence on the B.C. government website.

VICTORIA – Government communications have traditionally been built around a stream of propaganda, with the emphasis on pictures and text arranged to show the ruling politicians of the day in a flattering light.

Mundane public services like permit application forms have been more difficult to find, requiring citizens to know which ministry is responsible for which service. And less flattering information has often been available only to those who demand it under freedom of information legislation.

Some of that changed for the B.C. government Tuesday, as it unveiled a reorganized set of official websites that chooses information priorities based on what citizens are most likely to be looking for.

The home page of the B.C. government website still features the smiling portrait of Premier Christy Clark. But it’s now as easy to find a cabinet minister’s travel expenses as it is to find a picture of his or her latest ribbon-cutting.

Services and application forms are now prominent on the main government website, based on the number of public requests for them and surveys conducted in recent months. Features such as DriveBC and emergency flood updates are included in a “carousel” of most popular sites at the centre of the home page.

B.C. Information and Privacy Commissioner Elizabeth Denham issued a report last year that called on the provincial government to begin routine disclosure of information.

Denham said Tuesday the new policy requires ministries to routinely post responses to freedom of information requests, and designate categories of information for routine release at no charge. She is encouraged by the first step and plans to monitor the effort to see that it is maintained.

“This policy demonstrates intent by government to adopt a presumption favouring disclosure,” Denham said.

NDP citizens’ services critic Doug Routley said the changes make it easier to find routine information, but they don’t do anything about search fees, delays and obstacles used by government to keep politically sensitive information out of view. Critics have fought for years to get details such as sea lice data for salmon farms or the reasons for the B.C. Rail sale, he said.

“You roll a document through the cabinet room on a trolley and they call it advice to government,” and therefore secret, Routley said.

The project also includes a searchable public database of government statistics on more than 2,000 subjects such as birth rates, public sector salaries and school test scores. Clark said the intention of DataBC is to allow independent researchers to find new ways to use the data and contribute to public policy.

Just Posted

Tommy Chong says cannabis legalization makes him proud to be a Canadian

Legendary marijuana advocate and comedian celebrates cultural milestone at Kelowna event

Ocean “Blob” returns to North Coast of B.C.

A 2,000 kilometre patch of warm ocean water could signal a warm winter in Prince Rupert

‘Police are ready’ for legal pot, say Canadian chiefs

But Canadians won’t see major policing changes as pot becomes legal

VIDEO: This is what buying legal pot in B.C. looks like

Take a look inside B.C.’s first and only legal pot shop located in Kamloops

10 things still illegal in the new age of recreational cannabis

Pot is legal – but there are still a lot of rules, and breaking some could leave you in jail

Singer k.d. lang receives Alberta’s highest honour

Celebrated singer-songwriter k.d. lang received the Alberta Order of Excellence in Edmonton

‘Mom, I’m in trouble:’ Canadian faces 10 years for alleged graffiti

Brittney Schneider, another tourist caught spraying message on walls of Tha Pae Gate in Thailand

Feds consulting on national anti-racism strategy behind closed doors

Heritage Minister Pablo Rodriguez says people still face systemic racism in some communities

Enbridge aims for mid-November to finish B.C. pipeline repair after blast

A natural gas pipeline that ruptured and burned near Prince George caused an explosion and fireball

How to get government cheques if Canada Post staff go on strike

The Canadian Union of Postal Workers said members could go on rotating strikes as early as Monday

Anti-SOGI school trustee files defamation lawsuit against BCTF president

Barry Neufeld says Glen Hansman’s words caused him “indignity,” “personal harassment,” and “anxiety”

Pot sales down by nearly 70% on Day 2 of legalization in B.C.

Several products on BC Cannabis Store are still sold out

B.C. jury finds man guilty of Japanese exchange student’s murder

Natsumi Kogawa was found at empty heritage mansion shortly after she was reported missing in 2016

Most Read