A sign informing guests of guidelines due to COVID-19 is seen at Playland amusement park at the Pacific National Exhibition, in Vancouver, on Friday, July 10, 2020. The park is now open Fridays, Saturdays and Sundays with a limited number of rides operating under reduced capacity due to COVID-19. Guests must purchase admission ahead of time online for one of two daily time slots and are also required to wear face masks while waiting in lines and while on rides. The park is closed for an hour each afternoon for sanitization. THE CANADIAN PRESS/Darryl Dyck

A sign informing guests of guidelines due to COVID-19 is seen at Playland amusement park at the Pacific National Exhibition, in Vancouver, on Friday, July 10, 2020. The park is now open Fridays, Saturdays and Sundays with a limited number of rides operating under reduced capacity due to COVID-19. Guests must purchase admission ahead of time online for one of two daily time slots and are also required to wear face masks while waiting in lines and while on rides. The park is closed for an hour each afternoon for sanitization. THE CANADIAN PRESS/Darryl Dyck

Retail Council of Canada asks B.C. to mandate masks to help with aggressive customers

Multiple other provinces have required masks to be worn indoors

The Retail Council of B.C. is urging the government to mandate masks to help stores with aggressive customers.

In a Wednesday (Nov. 18) news release, the council said that retailers in the provinces have followed current B.C. mask advice, and have added masks to their COVID-19 workplace safety plans and posted signs asking customers to wear them.

Speaking at a Monday press conference, provincial health officer Dr. Bonnie Henry again declined to mandate masks at a government level. She told reporters that masks were already all but required in most indoor spaces like stores, on ferries and buses and in other businesses.

“There is an order that requires businesses to have COVID safety plans. A retail location, for example, should have plans that include mask wearing. That means making them available to people, making it clear that they need to wear a mask when they’re in those settings, making sure staff need to know when to wear masks as well,” Henry said.

READ MORE: No mask mandate as B.C. breaks records with 1,959 new COVID cases, 9 deaths over weekend

However, the council said that a mask mandate from the government would be more effective than employees and stores trying to enforce their own rules.

“It will greatly help retail workers and store owners who experience aggressive behaviour from customers not wishing to wear face coverings,” said CEO Diane J. Brisebois. “When customers refuse to wear masks in stores, it puts workers and other consumers at risk.”

There have been numerous instances in B.C. of customers trying to get around store mask mandates in recent months. Police were called to a Kelowna Costco on Monday for a customer who refused to adhere to the retailer’s mask policy, and in Trail two people attempted to refuse to wear masks inside stores in October, requiring police intervention.

Other provinces and communities have brought in mask mandates of their own. One goes into effect in Saskatchewan Thursday, while Ontario has had one for longer.

READ MORE: Police called to Kelowna Costco after patron refuses to wear mask

READ MORE: One man fined, another banned from Trail store for refusing to wear masks indoors


@katslepian

katya.slepian@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism during the pandemic? Make a donation here.

CoronavirusRetail

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

A third-party crew cut the Telus fiber line on Tuesday, Nov. 17, resulting in a nearly 24hr communications blackout for the Valley (Black Press Media)
Recent outage highlights vulnerabilites in local communication infrastructure

A third-party crew accidentally severed the cable on Highway 20, resulting in a valley-wide communications outage

The Bay Hotel burned to the ground last night (Christina Hoppe photo)
Bay Hotel burns to the ground in early morning fire

The building was abandoned and had been falling apart for years

FILE – British Columbia provincial health officer Dr. Bonnie Henry wears a face mask as she views the Murals of Gratitude exhibition in Vancouver, on Friday, July 3, 2020. THE CANADIAN PRESS/Darryl Dyck
Masks now mandatory in all public indoor and retail spaces in B.C.

Many retailers and businesses had voiced their frustration with a lack of mask mandate before

So far Northern Lights Wildlife Society has received five grizzly bear cubs from Bella Coola this year (NLWS photo)
Another sow grizzly destroyed; two more cubs sent to Northern Lights Wildlife Society

A total of five grizzly bear cubs have been sent to Northern Lights Wildlife Society from Bella Coola

Logs are piled up at West Fraser Timber in Quesnel, B.C., on April 21, 2009. West Fraser Timber Co. Ltd. has signed a deal to acquire Norbord Inc. in an all-stock transaction valued at $4.0 billion.THE CANADIAN PRESS/Jonathan Hayward
West Fraser Timber to acquire Norbord in all-stock deal valued at $4B

Shareholders are being offered 0.675 of a West Fraser share for each Norbord share

People wearing face masks to help curb the spread of COVID-19 cross a street in downtown Vancouver, on Sunday, November 22, 2020. The use of masks is mandatory in indoor public and retail spaces in the province. THE CANADIAN PRESS/Darryl Dyck
B.C. reports 17 COVID deaths, 1,933 new cases as hospitalizations surge over the weekend

There are 277 people in hospital, of whom 59 are in ICU or critical care

Workers arrive at the Lynn Valley Care Centre seniors home, in North Vancouver, B.C., on Saturday, March 14, 2020. It was the site of Canada’s first COVID-19 outbreak in a long-term care facility. THE CANADIAN PRESS/Darryl Dyck
Rapid tests ‘not a panacea’ for care homes, Dr. Bonnie Henry says

B.C. lacks capacity for daily tests of thousands of workers

(Delta Police Department photo)
Cannabis edibles found in Halloween bag lead B.C. police to illegal lab

Delta police arrested a man and a woman while executing a warrant at a residential property Nov. 20

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

A woman being arrested at a Kelowna Value Village after refusing to wear a mask on Nov. 22.(@Jules50278750/Twitter)
VIDEO: Woman arrested for refusing to wear mask at Kelowna Value Village

RCMP claims the woman was uncooperative with officers, striking them a number of times and screaming

B.C. Liberal MLA Shirley Bond questions NDP government ministers in the B.C. legislature, Feb. 19, 2020. (Hansard TV)
Cabinet veteran Shirley Bond chosen interim leader of B.C. Liberals

28-member opposition prepares for December legislature session

Motorists wait to enter a Fraser Health COVID-19 testing facility, in Surrey, B.C., on Monday, November 9, 2020. THE CANADIAN PRESS/Darryl Dyck
COVID-19: What do rising positivity rates mean for B.C.? It’s not entirely clear

Coronavirus cases are on the rise but the province has not unveiled clear thresholds for further measures

A rider carves a path on Yanks Peak Saturday, Nov. 21. Two men from Prince George went missing on the mountain the next day. One of them, Colin Jalbert, made it back after digging out his sled from four feet under the snow. The other, Mike Harbak, is still missing. Local search and rescue teams went out looking Monday, Nov. 23. (Sam Fait Photo)
‘I could still be the one out there’: Snowmobiler rescued, 1 missing on northern B.C. mountain

As Quesnel search and rescue teams search for the remaining rider, Colin Jalbert is resting at home

Most Read