Nelson couple’s holiday turns to nightmare

‘Their disregard for passenger safety was unconscionable’

A Nelson couple’s cruise of a lifetime turned into a hellish holiday as construction crews created havoc on the ship for their entire 15-day journey.

“Their disregard for passenger health and safety was unconscionable,” sad Anne Cavicchi, who along with husband, Doug, are relieved to be back home after the journey.

The couple, among 2,000 people on the Norwegian Sun that left Miami on March 16, said they were told before leaving that work was going to be done on the ship. But the Cavicchis didn’t believe it would ruin their vacation.

“We weren’t going to let that bother us,” said Cavicchi, adding, “we were sure there would still be so much to enjoy.”

Shortly into the trip, it became clear the work being done was not minor.

“It soon became apparent that their ‘enhancements’ meant some venues were closed for the entire cruise,” said Cavicchi, adding that large portions and decks on the ship were closed off and “in the open areas, it was often so noisy from grinders, sanders and other equipment that you couldn’t be there.

“There was also dust, particulate, fumes, and who knows what else circulating in the air.”

Cavicchi said the issue worsened a few days later as the ship became “a full-on construction zone.”

“Health issues were occurring as a result of fumes and chemicals on the ship! I never dreamed I would spend so much of our trip with varying degrees of symptoms including sore, itchy, red, puffy, and runny eyes as well as a runny nose and hoarse throat as a result of their ongoing renovations,” said Cavicchi, adding that shore stops did offer some relief.

Once back on the ship, however, the symptoms returned.

“There was not much escaping it, and you never knew where it would be the worst. Many times, I found myself running back to the cabin to lay down with a cold cloth over my eyes,” said Cavicchi. ”Have you ever been near tear gas? That’s what it felt like at times — the same symptoms and severity for me. The construction workers were in masks and protective suits — the products they were using were toxic and dangerous.”

When the cruise mercifully ended on March 31 in Los Angeles, the couple was offered a 25 per cent discount on a future cruise with Norwegian Sun.

Cavicchi responded “not likely” when asked if they will consider the offer.

Since arriving home, Cavicchi said she did go to the doctor to get checked while her husband is feeling OK.

“I’m hoping for no long-term issues,” she said.

Norwegian Sun management stated in a March 16 letter to all passengers, “We apologize for any inconvenience this may cause and are doing everything we can to minimize any impact. We appreciate your understanding as we work to enhance the onboard experience.”

Norwegian Sun sent a second letter to passengers on March 27, offering the 25 per cent discount and apologizing “for the inconvenience.”

Just Posted

B.C. declares state of emergency as more than 560 wildfires rage

This is only the fourth state of emergency ever issued during a fire season

UPDATE: 5 injured in plane crash following Abbotsford International Airshow

One in critical condition in incident involving vintage plane

Shag Creek area under evacuation order, area expanded

93 properties are being told to evacuate immediately

B.C. Wildfires 2018: Thousands prepare to leave their homes at a moment’s notice

Northwest B.C. and Cariboo seeing most fire activity in province as crews battle 490 fires

PHOTOS: B.C. city wakes up to darkness under wildfire smoke

The rest of the province also dealing with thick haze as smoky skies continue

Safeway union urges prejection of mediator recommendations

Says mediator asks for too many concessions

Fire chases B.C. crews out of their own camp

Crews in Burns Lake had to leave after a wildfire reportedly overtook their sleeping quarters

To address peacock problem, B.C. city moves ahead on trapping plan

Surrey’s new bylaw focuses on ensuring people no longer feed the birds, ahead of relocation

Hospitals to see ‘delays’ in care after losing Saudi students, health group says

About 1,000 Saudi residents called back to kingdom after suspending diplomatic relations with Canada

Bernier diatribe against ‘extreme multiculturalism’ boosts Liberal coffers

Party spokesperson Braeden Caley says online donations doubled, social media engagement quadrupled

‘Disjointed’ system hinders British Columbia First Nations in wildfire fight

More than 550 wildfires were burning in B.C. and crews were bracing for wind and dry lightning

Castlegar bridge designed by architect of collapsed Italian bridge

Riccardo Morandi designed the Kinnaird Bridge, which is part of Highway 3.

Federal government announces over $115 million to Royal Canadian Navy

Defence Minister Harjit S. Sajjan was at Victoria’s CFB Esquimalt to announce missile system upgrades

Most Read