Hub International to close Bella Coola office March 28

Company says staff shortages to blame

Hub International has closed its Bella Coola office effective Thursday, March 28.

In a letter to its customers, Hub noted that it has been providing automobile insurance in Bella Coola for over 20 years, but during the last several years they have “tried to maintain service but due to staff shortages and circumstances beyond our control, we are unable to continue to provide local ICBC and Motor Licensing services in Bella Coola.”

For the past year the company had reduced its hours several times and brought in employees from other areas to work in the Bella Coola office.

The company says it has been “actively working with ICBC and Service BC to ensure services can be transitioned to the Service BC location.”

The Service BC office is located in downtown Bella Coola on Cliff Street, but it is not providing services yet as arrangements are not in place to do so at this time.

In the meantime, ICBC’s Autoplan Sales Department is available to renew vehicle insurance or help you obtain a temporary operating permit.

You can contact ICBC by phone at 1-800-328-4484.

Interim arrangements are also being made for driver license renewals.

ICBC will be reaching out to customers to inform them of the plan.

HUB International will continue to provide services for auto and home insurance from its Williams Lake branches.

Should you have any questions or require further assistance, we can be reached at 1-877-395-6565.

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