Blood is drawn for medical testing. (Flickr)

Blood is drawn for medical testing. (Flickr)

Hackers target LifeLabs medical database in B.C., Ontario

Personal information of 15 million test clients involved

B.C. and Ontario privacy commissioners are investigating a “cyberattack” on the database of LifeLabs, one of Canada’s largest providers of medical lab testing services.

The possible attack was reported by LifeLabs on Nov. 1, and made public Tuesday. The extent of the data breach has not been revealed, but it potentially affects 15 million customers, in a database that includes name, address, email, customer logins and passwords, health care numbers and lab test results.

“The breach of sensitive personal health information can be devastating to those who are affected,” said Michael McEvoy, information and privacy commissioner for B.C. “Our independent offices are committed to thoroughly investigating this breach. We will publicly report our findings and recommendations once our work is complete.”

RELATED: Medical clinics need to improve privacy, commissioner says

RELATED: Facebook expects to pay up to $5 billion for privacy breaches

LifeLabs has set up a web page and toll-free phone line (1-888-918-0467) for people affected by the data breach. One of the largest general diagnostic and specialty lab testing services, it has four main divisions: LifeLabs, LifeLabs Genetics, Rocky Mountain Analytical and Excelleris.

The coordinated investigation will examine the scope of the breach, the circumstances leading to it and what, if any measures Lifelabs could have taken to prevent and contain the breach.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislature

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

From now to November, WildsafeBC will be educating the public through its various programs in the community of Bella Coola. (Black Press Media file photo)
Bears are back, and so is WildSafeBC

Rae will be working hard to reach out to community members in new and innovative ways

Bella Coola’s new WildSafeBC co-ordinator, Rae Kokeš, has spent the last 10 years in Africa working in lion, human, conflict, and is a wildlife biologist by trade. (Photo submitted)
From the savannas of Africa to the Bella Coola Valley

New Wildsafe BC coordinator ready to tackle wildlife conflict

Bella Coola Valley Ridge Riders Horse Club board member Annika Granander watches, and participates in the gymkhana Sunday (Photo submitted)
Sunshine and smiles all around Bella Coola Ridge Riders Horse Club gymkhana

The event was the first of the year, with COVID-19 safety precautions in place

RCMP crest. (Black Press Media files)
Stolen truck found broken down on Highway 97C, Williams Lake suspect arrested near Ashcroft

A security guard first noticed the truck, and thought it looked suspicious

A build up of lint in a clothes dryer is believed to have caused a house fire in Alexis Creek Sunday evening, April 4, 2021. (Photo submitted)
Clothing dryer suspected cause of Alexis Creek home fire, owner wants to warn others

Neil Miller is thankful he still has his horses, community support and his life

Protesters attempt to stop clear-cutting of old-growth trees in Fairy Creek near Port Renfrew. (Will O’Connell photo)
VIDEO: Workers, activists clash at site of Vancouver Island logging operation

Forest license holders asking for independent investigation into incident

Junior A team Coquitlam Express is offering all Tri-City residents who get vaccinated against COVID-19 a free ticket to one of their games. (Facebook/Coquitlam Express)
B.C. hockey team offering free tickets to hometown fans who get the COVID-19 vaccine

‘We know the only way to get fans back is people getting vaccinated,’ says Express’ general manager Tali Campbell

Jobs Minister Ravi Kahlon speaks in the B.C. legislature, describing work underway to make a small business and tourism aid package less restrictive, Dec. 10, 2020. (Hansard TV)
B.C.’s latest COVID-19 restrictions cost thousands of service jobs

Part-time workers set back again by spike in virus spread

A sign indicating face coverings are required by the establishment is pictured on the front door of a business in Vancouver, B.C., Friday, April 9, 2021. COVID-19 cases have been on a steady increase in the province of British Columbia over the past week. THE CANADIAN PRESS/Jonathan Hayward
A sign indicating face coverings are required by the establishment is pictured on the front door of a business in Vancouver, B.C., Friday, April 9, 2021. COVID-19 cases have been on a steady increase in the province of British Columbia over the past week. THE CANADIAN PRESS/Jonathan Hayward
Leaked report shows detailed B.C. COVID-19 data not being released to public

Documents obtained by the Vancouver Sun show cases broken down by neighbourhoods

Abbotsford school board trustee Phil Anderson has stepped down after sharing an offensive image on Facebook. (File photo)
Abbotsford trustee temporarily steps down after sharing post relating COVID masks to slavery

Phil Anderson to receive training to better understand provincial mask mandate after posting picture

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

B.C. announced the launch of an app May 7 that connects youth struggling with mental health and substance use with “life-saving” social services. (Screen grab)
5 years in the making: Mental health app for youth and children launches in B.C.

The province provided $1.6-million to fund a virtual care platform

Amazon has announced the creation of five new facilities in B.C., to employ about 2,000 people. (Amazon/Special to Black Press Media)
Amazon adds new facilities in Langley, Pitt Meadows, Delta, Vancouver

The Vancouver port centre will be the first Amazon centre to feature robotics in B.C.

A worker rides a bike at a B.C. Hydro substation in Vancouver, on Friday, April 16, 2021. THE CANADIAN PRESS/Darryl Dyck
BC Hydro report raises safety concerns as pandemic prompts jump in yard work

Incidents involving weekend tree trimmers, gardeners and landscapers have risen 30% since the pandemic hit

Most Read