Bank of Montreal, located on Burrard Street in downtown Vancouver. (Google Maps)

BMO sets up advisory council after Indigenous man, granddaughter handcuffed at B.C. branch

The council will provide input on training and policies at the Bank of Montreal

The Bank of Montreal says it has created a special council to help train its employees in wake of nationwide backlash after an Indigenous man and his granddaughter were handcuffed at a Vancouver branch when trying to open an account.

Fifty-six-year-old Maxwell Johnson, a member of Heiltsuk Nation, went to open an account for his 12-year-old granddaughter in Vancouver on Dec. 20. But both Johnson and the girl ended up in handcuffs after the bank called police to report what they thought was a fraud in progress.

ALSO READ: First Nations leaders slam handcuffing of elder, 12-year-old granddaughter at bank

No charges were laid, but the incident has sparked a number of rallies by the public for what the Union of B.C. Indian Chiefs has deemed as racial profiling, as well as an investigation by the Office of the Police Complaint Commissioner.

The financial institution’s CEO, Darryl White, said in a news release Thursday that the new Indigenous Advisory Council will include people from Indigenous communities across the country to provide input on policies and practices in line with the Truth and Reconciliation Commission’s Calls to Action.

ALSO READ: B.C. First Nation calls probe into arrest of Indigenous man at bank ‘woefully inadequate’

“People are disappointed and angry with us, and I don’t blame them. Part of building a truly inclusive culture involves being honest with ourselves when we fall short of those standards,” White said. “An Indigenous customer was not treated with the respect or trust that BMO customers deserve. He entered our branch to open an account for his granddaughter and they were escorted out by police. This is unacceptable.”

He added that bank tellers and other banking staff face strict legal requirements and have to make decisions without entire pieces of information. And while “the vast majority of the time we get these decisions right,” he said, “we simply should not have called the police, regardless of the circumstances.”

The council includes one First Nations chief from B.C., Patrick Michell of the Kanaka Bar Indian Band. Other members include:

  • Regional Chief, Roger Augustine of the Assembly of First Nations in New Brunswick
  • Minister Anita Campbell of the Manitoba Métis Nation
  • Chief Terry Paul of the Membertou First Nation in Nova Scotia
  • Chief Darcy Bear of Whitecap Dakota First Nation in Saskatchewan
  • Kevin Chief, Principal of Chief Partnerships Manitoba Inc.
  • Chief Don Maracle of Mohawks of the Bay of Quinte in Ontario
  • Chief Ouray Crowfoot of Siksika Nation in Alberta

In addition to the council, the bank will be rolling out a new mandatory training requirement for all senior staff in the company, with a focus on the history and legacy of residential schools, Treaties, and Aboriginal rights.

But in a statement released later in the afternoon, Heiltsuk Nation said the banking institution needs to start speaking more closely with the nation’s leaders.

“While today’s announcement would normally be a good first step, it’s hard to put weight on this advisory council because it has been assembled so quickly – it feels very much like a reactive gesture or public relations effort,” the statement read.

“BMO and their new IAC need to reach out to Heiltsuk, so that we know there will be concrete actions to implement the Calls to Action of the Truth and Reconciliation Commission, and substantial efforts made to improve relations between Indigenous peoples and financial institutions. Foremost though, they need to stop denying what actually happened. That’s the only way to move forward.”


@ashwadhwani
[email protected]

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Bella Coola leave their mark on All Native Basketball Tournament as they reach Intermediate final

Nuxalk Braves bring home a strong second place finish; three individual awards for Marlon Edgar-Apps

All Native Basketball: Finals matchups start to take shape as title games approach

Two Prince Rupert sides in contention, while two dynasties are on the brink

CN blockade taken down as federal, provincial representatives agree to meet with hereditary chiefs

CN blockade taken down as federal, provincial representatives agree to meet with hereditary chiefs

All Native Basketball Days 2-3: Intermediate Division

Six Bella Coola players hit double figures during their winning game against Kitamaat

All Native Basketball Tournament: Day 1

Prince Rupert Rain score blowout victory as Women’s division kicks off in full swing

VIDEO: Ottawa wants quick, peaceful resolution to pipeline protests, Trudeau says

The protests have manifested themselves as blockades on different rail lines across the country

New highway proposed between Alberta and B.C.

The route would connect Red Deer to Kamloops

Wet’suwet’en and B.C. government have been talking Aboriginal title for a year

Coastal GasLink says it has agreements with all 20 elected First Nations councils along the 670-kilometre route

Trudeau tightlipped on plan to end protests ‘quickly and peacefully’

The prime minister, who cancelled a two-day trip to Barbados this week to deal with the crisis at home

B.C. budget expected to stay the course as economic growth moderates

Finance minister said ICBC costs have affected budget

Canadian standards for coronavirus protection to be reviewed, health agency says

The protocols set out how health workers should protect themselves and their patients

Monday marks one-year anniversary of man missing from Langley

42-year-old B.C. man, Searl Smith, was last seen leaving Langley Memorial Hospital on Feb. 17, 2019

BC Ferries sailings filling up Family Day Monday

More than 20 sailings added between Swartz Bay and Tsawwassen for long weekend

Amtrak warns of delays as railways from Seattle to B.C. blocked by Wet’suwet’en supporters

Coastal GasLink said it’s signed benefits agreements with all 20 elected band councils along pipeline route

Most Read