Computer system cost control needed: auditor

Auditor General Carol Bellringer says big computer upgrades are a problem the world over, not just at ICBC and the B.C. health ministry

B.C. Auditor-General Carol Bellringer

B.C.’s auditor general is recommending a new oversight system for information technology project costs, as the province struggles to update old computer systems that control everything from vehicle insurance to health records.

The B.C. government spent $668 million on information technology in the last fiscal year, Auditor General Carol Bellringer said in a report released this week.

Bellringer reported in 2015 that a health ministry system to track infectious diseases ran more than four times over its original budget and was five years late. The province’s Integrated Case Management System for vulnerable children and adults was declared complete only after its function was downgraded.

And a student data system for school districts, implemented for $95 million to replace another system that had proven costly and unreliable, had its own glitches and slowdowns when it was put in place for the 2015 school year.

B.C. Finance Minister Mike de Jong says information systems are among the most difficult projects to manage for government, which often lacks the in-house expertise to supervise them. The government says it is moving ahead on Bellringer’s recommendation to set up central oversight of projects across the government, and mandate letters for all ministries next year will require significant IT projects to be reported to the responsible minister.

NDP critic Bruce Ralston said the government recently fired the main contractor for its “Clinical Systems Transformation Project” in the health ministry, an $842 million system with an uncertain future.

He said other IT projects that ran into trouble and over-budget include BC Hydro’s system upgrade and JUSTIN, a criminal case management database for police investigations, court documents and victims or witnesses of crime.

“The immense waste and mismanagement of the Christy Clark government comes down to wasted money on companies like IBM for faulty systems that should have gone to front-line services for kids in care, students and patients,” Ralston said.

Bellringer’s review found that problems with IT systems are found in all government and private sector organizations. World-wide, one out of five IT projects fails, and the majority have significant problems not anticipated at the outset.

 

Just Posted

Bill passes to make Sept. 30 National Day for Truth and Reconciliation statutory holiday

Residential school survivor Phyllis Webstad and CRD Area F director Joan Sorley were in Ottawa for the vote

Wally Webber elected to fourth term as Nuxalk Chief Councilor

Webber took the win with 174 votes out of a total of 389

Bella Coola expected to be hottest spot in B.C. today

Temperatures are predicted to rise to 18 C

B.C. minister says rural internet is ‘railroad of the 21st century’

Jinny Sims talks details about the $50-million provincial and possible $750-million federal funds

IT’S OFFICIAL: Mt. Timothy sale complete

New owners looking toward year-round mountain resort facility

Stolen Bentley spotted going wrong way down highway found in Summerland

The car has been recorded going the wrong way on the Coquihalla, found two days later

Province announces $18.6 million for B.C. Search and Rescue

The funding, spread over three years, to pay for operations, equipment, and training

Late-season wave of the flu makes its round in B.C.

BC Centre for Disease Control reported 50 per cent jump in flu cases in first weeks of March

Tofino’s housing crisis causing some to seek shelter at the local hospital

Tofino’s housing crisis is pushing the town’s ‘hidden homeless’ population into the forefront.

Sentencing judge in Broncos crash calls for carnage on highways to end

Judge Inez Cardinal sentenced Jaskirat Singh Sidhu to eight years

2 fires in Victoria caused by cigarettes prompts warning from deputy fire chief

Two separate fires caused by cigarette butts were avoidable

‘Families torn apart:’ Truck driver in fatal Broncos crash gets 8-year sentence

Judge Inez Cardinal told court in Melfort, Sask., that Sidhu’s remorse and guilty plea were mitigating factors

Boy who went missing from park remains largest probe in Victoria police history

The four-year old Victoria boy went missing without a trace on March 24, 1991

WestJet sticking with Boeing 737 Max once planes certified to fly

WestJet had expected to add two more of the planes this year to increase its fleet to 13

Most Read